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Frequently Asked Questions

 
 
What textures of hair do you do?
We do all textures. From straight, wavy, curly, to overly curly.
What can I expect from my service provider during my salon appointment?
Your service provider will consult with you prior to the service to find out your goals and preferences for your hair, and can make recommendations to help you achieve your desired outcome. She or he will let you know what to expect, and will find out if you have any special needs or concerns.
What are your hours?
M-T: 12:00 pm – 7:00 pm
W: 10:00 am – 5:00 pm
TH: 11:00 am – 8:00 pm
F: 10:00 am – 7:00 pm
S: 8:00 am – 2:00 pm
Closed Sundays
Do accept walk-ins?
We highly recommend making reservations in advance, but feel free to call on short notice, as we may have an opening or cancellation.
How do I schedule an appointment?
You can schedule your appointment by phone, in person or online. A credit card will be necessary to book your appointment online and a 35% deposit will be required.
Can I book extra services while I am at the salon?
Absolutely, we might have recommendations but if not please ask. We will always try to accommodate your wishes, although we do recommend that you book your services in advance.
Where are you located?
1801 44th Street SE
Grand Rapids, MI 49508
Across the street from Mr. Burger
What forms of payment do you accept?
We prefer payment in the form of cash or credit card. Payment is due at the time of service.
What if I’m running late?
We all run late from time to time. If you are running just a few minutes behind, please give us a quick call to update us on your status. If you are running more than 15 minutes behind, please call us to reschedule your appointment. We care about the quality of our service, your hair, and the customers that have appointments after you–and we don’t want to rush anything.